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WhatsApp automation studio New Delhi

Custom WhatsApp automation that sells while you sleep.

TechnicalGuider builds WhatsApp AI sales agents that answer every enquiry, qualify the lead, take the payment in chat and log the order in your CRM, day or night, on Meta's WhatsApp Business Platform. You own the code, the data and the server.

Reply within 24 hoursMon–Sat, 10 AM–7 PM IST+91 96549 28232

TechnicalGuider WhatsApp automation in numbers

01 Builds 50+ Custom WhatsApp builds shipped
02 Workflows 100+ Custom workflows live
03 Messages 10K+ Messages routed every day
04 Uptime 99.2% Uptime on every project
Works with
What we automate

Six jobs your WhatsApp does on its own.

Pick one job or all six. Each is built around how your business already works, runs on Meta's WhatsApp Business Platform and logs every chat in your own system.

AI sales agent

Qualifies every lead, shares your pitch and books the call, 24/7.

  • Asks about budget, need and timing
  • Shares your pitch, brochure or catalog
  • Scores the lead and updates your CRM
  • OpenAI GPT
  • Claude
  • Gemini

Catalog & product questions

Answers stock, size and price questions straight from your catalog.

  • Product cards with price and sizes
  • Tap-to-reply buttons, no typing
  • Stock synced with Google Sheets
  • Product cards
  • Quick replies
  • Google Sheets

Payments in chat

Sends a secure payment link in the chat and confirms the moment it's paid.

  • Payment links via Razorpay, UPI or Stripe
  • Instant "Payment received" receipt
  • Order marked paid in your system
  • Razorpay
  • UPI
  • Stripe

Order updates & alerts

Confirmation, shipped, out-for-delivery and reminder messages go out automatically.

  • Triggered by your store, app or sheet
  • Sent as approved template messages
  • Reminders and follow-ups on schedule
  • Template messages
  • Webhooks
  • Reminders

Support on autopilot

AI answers the routine questions and hands over to a human when it matters.

  • Answers from your FAQs and policies
  • Hands over to a human, history intact
  • Alerts your team instantly
  • AI replies
  • Human handover
  • Team alerts

Broadcasts & follow-ups

Offers and new arrivals sent to the right customers, with automatic follow-ups.

  • Templates prepared for Meta approval
  • Segments built from your own customer data
  • Automatic follow-up to non-responders
  • Broadcasts
  • Segmentation
  • Follow-ups
Your job isn't on this list?

Every build starts from how you work, not from a template. Tell us the job and you get a clear written quote before any work starts.

Tell us the job

Reply within 24 hoursMon–Sat, 10 AM–7 PM IST

Multi-stage workflows

Sales, orders, support. No chat left hanging.

We map every path a customer can take, from the first message to payment, handover and follow-up, then build it as one connected workflow on the WhatsApp Business Platform. Running Meta ads? We also run the click-to-WhatsApp ads that feed it.

  • 100+ custom workflows live
  • Multi-stage with branches and timers
  • Every step logged so you know what happened, and when
AI sales agent

An AI agent trained on your business.

It learns your catalog, prices, policies and tone of voice, then qualifies leads, sends pitches and follows up on WhatsApp, 24/7. It answers inside the rules you set and hands over to your team when a person should step in.

Fig. 01 / Your AI agent, inside your rules
  1. Answers 24/7

    Replies to every customer, day or night, using your catalog, prices and policies.

  2. Sorts and tags every chat

    Tags each chat as a lead, an order or a support query, and saves it to your CRM with the details filled in.

  3. Follows up automatically

    Sends reminders and follow-ups on the timers you set, so no customer is left waiting.

  4. Alerts your team

    Pings the right person when a lead is ready, and hands the chat to a human whenever it needs one.

Runs onOpenAI GPT, Claude, Gemini or a custom model, connected to Meta's WhatsApp Business Platform.

Broadcast campaigns

Broadcasts that feel personal.

Reach repeat buyers, abandoned carts or your festive list with messages that greet each customer by name. We write the templates, submit them for Meta's approval and send only to opted-in customers, on systems that already route 10K+ messages a day.

  1. DraftCopy written
  2. SubmittedSent for review
  3. Approved by MetaReady to send
  4. ScheduledSend time set
Audience

Who gets this?

Hi {{1}}, thanks for shopping with us again. The new collection is live, and you get first pick.

Reply STOP to opt out

See the collectionNot now
Scheduled forFri, 10:00 AM IST To Repeat buyers, opted in
Replies handledAI answers and follows up

CustomerIs this in stock in blue?

AI replyYes, it is. Shall I reserve one for you?

CustomerYes please, size M.

Hands over to your team when needed
  • 01 / 04

    Meta template approval

    We write your message templates and submit them for Meta’s approval before the first send.

  • 02 / 04

    Segments from your data

    Repeat buyers, carts left or a festive list, pulled from your CRM or sheet. Each group gets the message that fits it.

  • 03 / 04

    Opt-in audiences

    Messages go only to customers who chose to hear from you on WhatsApp.

  • 04 / 04

    Replies answered for you

    When customers reply to a broadcast, your AI agent answers and follows up, and hands the chat to your team when needed.

Plan a broadcast campaign with us

Integrations

Plugged into the tools you already use.

Payments, CRM, Google Sheets, website forms and AI models, wired into one WhatsApp flow. Every chat becomes a structured lead, every payment updates its order, and your team stops copying chats into spreadsheets. No CRM yet? We also build custom CRMs and dashboards.

Fig. 02 / one WhatsApp flow, every tool
What syncs, where5 routes
  1. go to CRM Every chat becomes a structured lead in HubSpot, Salesforce or your own CRM.
  2. Orders go to Google Sheets New orders land as rows in your sheet as they come in.
  3. Payments go to Order status A Razorpay, UPI or Stripe payment updates the order and sends the customer a WhatsApp confirmation.
  4. Form fills go to A lead from your website form gets a follow-up on WhatsApp.
  5. go to Logs Every conversation is logged on your server. You own the code, the data and the server.
Discuss your integrations

Reply within 24 hoursMon–Sat, 10 AM–7 PM IST

Automation brief

Describe the job. We'll design the conversation.

TechnicalGuider builds custom WhatsApp automation on Meta's WhatsApp Business Platform. Pick the jobs your WhatsApp should do on its own, and we map every path, from the first hello to payment, handover and follow-up.

Tell us what to automate

Message us on WhatsApp or email us. We reply within 24 hours on business days.

WhatsApp us (opens in a new tab) hello@technicalguider.com

TechnicalGuiderAutomation studio · New Delhi

After you press Send

  1. Your brief sent from your WhatsApp
  2. Read by the engineers who'd build it. We come back with questions, or a time to walk through your flows. within 24 hours
  3. Written plan + quote. Every path, handover and integration, mapped and priced. before any work

Mon–Sat · 10 AM–7 PM IST

How we work

From first chat to live in your business.

Five clear steps in one project chat, with the people who build it. You always know what we're building, what it costs and what comes next.

One project thread 5 steps first chat to live
  1. Discover

    We map how your team handles WhatsApp today: what customers ask, who replies and where leads slip away.

  2. Design the flows

    You get a written scope, a flow map of every conversation and a clear written quote before any work starts.

  3. Build & integrate

    We build the flows, connect the AI, your CRM, payments and Google Sheets, and you try each flow on your own phone as we go.

  4. Meta approvals & launch

    We set up your number, submit your message templates for Meta's approval and take everything live.

  5. Improve

    We stay after launch, watch how it runs and keep improving the flows with you as your business grows.

Who it's for

Built for the way India sells on WhatsApp.

Every business runs WhatsApp a little differently. Here's what automation can look like in yours, designed around how your team already works.

  • Retail & D2C

    For exampleShoppers from your ads browse, pay by UPI link and get order updates, all in the same chat.

  • Wholesale & distribution

    For exampleRetailers send reorders on WhatsApp, and each one lands in your Google Sheet as a clean order.

  • Manufacturing

    For exampleDealer enquiries get qualified by AI and routed to the right person, and dispatch alerts go out on their own.

  • Sales teams

    For exampleAn AI agent qualifies every lead, logs it in your CRM and hands it to a rep when it's ready to close.

  • Service businesses

    For exampleClinics, salons and consultants: bookings, reminders and rescheduling run inside the chat, and your team steps in when needed.

  • Education & coaching

    For exampleEnquiries get course details instantly, and fee reminders and batch updates go out on time.

Illustrative examples every build is designed around how you work

Trust & ownership

By the rules. Owned by you.

We build on Meta's official platform, follow WhatsApp's opt-in and template rules, keep watching after launch, and hand you the code, the data and the server.

01 / Platform

Built on the official WhatsApp Business Platform.

We build on Meta's WhatsApp Business Platform (Cloud API), connected directly or through a Business Solution Provider (BSP).

  • Cloud API
  • Direct or BSP
  • Meta templates
02 / Uptime

99.2%

Uptime on every project.

Every project runs on a production setup that we keep watching after go-live.

03 / Opt-in

Opt-in first.

We follow WhatsApp's opt-in and template rules, so broadcasts and alerts only reach people who've said yes.

04 / Ownership

Your data, your server.

With a rented WhatsApp tool, your flows and chat history live in someone else's dashboard. What we build runs on your server, and the code and data are yours.

05 / Protection

SSL, backups and a firewall.

Every app we launch gets an SSL certificate, nightly backups and firewall protection as standard.

FAQ

Questions before you automate.

Straight answers. If yours isn't here, ask us on WhatsApp and we'll reply within 24 hours.

TechnicalGuiderMon–Sat, 10 AM–7 PM IST Reply within 24 hours
Still unsure?
Just WhatsApp us!
Ask on WhatsApp
What is WhatsApp automation?
WhatsApp automation means your WhatsApp Business number answers enquiries, qualifies leads, takes payments, sends order updates and logs every chat on its own, through Meta's WhatsApp Business Platform (Cloud API). TechnicalGuider custom-builds it around how your business already works, and your team steps in whenever a person is needed.
How is a custom build different from an off-the-shelf WhatsApp tool?
An off-the-shelf tool can be enough if you only need simple broadcasts and a shared inbox. A custom build fits when you need an AI agent trained on your business, multi-stage workflows, your own CRM, payments in chat, and code and data that you own instead of rent.
Do you use the official WhatsApp API?
Yes. We build on Meta's WhatsApp Business Platform (Cloud API), connected directly or through a Business Solution Provider (BSP), and we follow WhatsApp's opt-in and message template rules.
Will my WhatsApp number get banned?
Nobody can promise what Meta will decide. We build on Meta's official WhatsApp Business Platform and follow its opt-in, template and messaging rules, which is how you protect your number.
Can the AI reply on its own? What if a customer wants a human?
Yes, it can. We set up AI replies with models such as OpenAI GPT, Claude, Gemini or a custom model, using your product details, policies and FAQs. It answers questions, sorts enquiries and follows up. When a customer asks for a person, or the AI isn't sure, it alerts your team and hands the chat over with the full conversation, so nobody has to repeat themselves.
Can customers pay inside WhatsApp?
Yes. We send Razorpay, UPI or Stripe payment links right in the chat, and a confirmation can go out automatically once the payment goes through.
Will it work with my CRM or Google Sheets?
Yes. We connect it to HubSpot, Salesforce or your own custom CRM, and to Google Sheets, so every chat becomes a structured lead or order your team can work from.
How much does it cost?
It is quoted per build, based on the jobs you want automated and the tools it connects to. Send us your use case and you get a clear written quote before any work starts. WhatsApp's own messaging charges are billed separately by Meta or your BSP.
Who owns it?
You do. The code, the data and the server are yours, and we hand everything over, with no lock-in. We also stay on for support after launch.
How do we start?
Send the brief on this page, or a WhatsApp message with your use case. We reply within 24 hours, Mon–Sat, 10 AM–7 PM IST. Then we map how your team handles WhatsApp today and send you a written scope and quote.
Start a project

Ready to put your WhatsApp on autopilot?

Tell us the job on WhatsApp. We reply within 24 hours, Mon–Sat, 10 AM–7 PM IST.

Or call +91 96549 28232